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Chat SettingsConfigurations, agent management settings, and other helpful guides to getting chat ready for your team.
Proactive ChatEngaging your visitors automatically.
ReportingHow to access your chat logs, system analytics, and chat agent analytics.

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Home > Refund Policy

Categories: Billing

(Last Updated On: July 27, 2021)

About this Article-

This article goes over refunds.

We do not offer refunds for monthly or annual license subscriptions.

If you wish to process a cancellation :

– Credit card or PayPal, please speak to one of our agents on chat before the next payment date, so they can cancel it for you, or email [email protected]

– Invoice or ACH, please chat with us at snapengage.com, speak to your CSM or email us from the account owner’s email to [email protected] to request a cancellation 30 days before your next auto-renewal date.

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