Home > SnapEngage is hidden behind a flash video or application

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(Last Updated On: February 1, 2018)

Adobe Flash does not obey the layering set in the HTML code on all browsers. If the SnapEngage button or chat form appears to be hidden behind a flash video or app, you just need to set the wmode parameter set to transparent. Add this code in your OBJECT tag:

AND the following parameter to the EMBED tag:

Example with Flash app loaded with both andtags(most typical):

Example with Flash app loaded only with an tag:

Example with Flash app loaded only with an tag:


Flash does not obey the layering set in the HTML code on the Microsoft Windows platform. The solution described here should fix the issue with a regular embedded youtube clip, but it will not work if you embed the video in an iframe.

In this case you can adress the problem as described here on stackoverflow,

by adding

after the youtube URL.

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Published January 18, 2012