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Design studio : The widget selector

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This article explains how to configure the widget selector which allows you to let the visitor choose which team they want to speak to, provided that you separate your teams by widget.

As part of the Design Studio, the widget selector allows you to let the visitor choose which team they want to speak to, provided that …

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How to: Set Up the Pre-Chat Form

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This article explains how to set up a pre chat form.

The Pre-Chat Form

 

 

Tired of seeing leads come in with no email address or name attached? Want to ask the visitor what company they are from or if they agree to your terms and conditions? The Pre-Chat Form allows you to ask the visitor …

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How to add a background image in Design Studio

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This article explains how to add a background image in Design Studio.

The Design Studio is the best place to create custom buttons, chat boxes and offline forms. Here’s a step by step guide on how to add a background image to your chat box.


Head over to your Admin Dashboard and click on Settings > Design …

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Localizing your Custom Design

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This article explains how set the chat box in another language.

Our new customization tool, the long awaited Design Studio about which you can read here, has arrived. It is a powerful tool that will allow you to be as artistic as you may and make your chat box and pre-chat / offline forms best suit …

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How to: Use the Design Studio

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This article explains how to use the design studio. The Design Studio is a powerful tool that will allow you to create your own chatbox, pre-chat form, and offline form, in addition to the online and offline buttons with separate settings.

Design Studio!

The Design Studio is a powerful tool that will allow you to create your …

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Test SnapEngage on your site before going live

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This article goes over how to test SnapEngage on your site before going live.

 

There is a good chance you want to do some testing with SnapEngage before you make your Live Chat public, that is: before you go live with Live Chat. Here’s a quick guide to help you slip SnapEngage into your site like …

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How to Attract 20% More Customers with Live Chat

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This article goes over suggestions on how to attract more customers.

 

Thousands of organizations use SnapEngage to attract more customers… 20% more on average! Here are some of the amazing ways they’ve done it.


1. Turbo charge your conversion page

When visitors are at your signup or checkout page, they usually still have questions on their …

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