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Intro to the Chat Monitor

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The purpose of this article is to provide a comprehensive overview of the Chat Monitor.

Understand and make use of our Real-Time Chat Monitoring to get all of your chat activity at a glance. Whether you have a single widget or multiple, we have a monitoring page that tracks active chats. This doc will explain the Chat …

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Getting Started – Tips and Best Practices

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The purpose of this article is to provide a comprehensive overview of Tips and Best Practices for Getting Started.

Whether you’re new to SnapEngage, or new to Live Chat in general, we want to make sure that you get the most out of our solution. In this document you will find some of our collective wisdom on …

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