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This article explains agent links which can be set to display in Hub for referencing.
SnapEngage offers an incredibly powerful way to embed static or dynamic content for your chat agents directly into the conversation Hub. This content helps to maximize their effectiveness and efficiency. Examples of this embeddable content …
Read MoreInjecting code via Google Tag Manager, or any 3rd party application, can cause slow mobile loading speeds to the detriment of SEO ranking. A potential workaround could be attaching a timer trigger to the Google Tag, containing the code, so that page content loads before the chat application.
This article will guide you on how to attach a …
Read MoreThe Screen Sharing feature will allow your agents to view the screen of your visitor’s website during an ongoing chat. This will improve the quality of the overall chat experience, and increase the resolution of cases by your team. When agents and customers aren’t able to view what is being referenced together in a chat, it can …
Read MoreHelp your customers reach you with the scale of Google Business Messages. Customers can now reach out to you via Google Business Messages. Integrate your TeamSupport account with Google Business Messages and bring all your conversations from Google Business Messages directly into TeamSupport Messaging and Live Chat. You can then have customers interact with either chatbots …
Read MoreInjecting code via Google Tag Manager, or any 3rd party application, can cause slow mobile loading speeds to the detriment of SEO ranking. A potential workaround could be attaching a timer trigger to the Google Tag, containing the code, so that page content loads before the chat application.
This article will guide you on how to attach a …
Read MoreThe Screen Sharing feature will allow your agents to view the screen of your visitor’s website during an ongoing chat. This will improve the quality of the overall chat experience, and increase the resolution of cases by your team. When agents and customers aren’t able to view what is being referenced together in a chat, it can …
Read MoreHelp your customers reach you with the scale of Google Business Messages. Customers can now reach out to you via Google Business Messages. Integrate your TeamSupport account with Google Business Messages and bring all your conversations from Google Business Messages directly into TeamSupport Messaging and Live Chat. You can then have customers interact with either chatbots …
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