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Dynamic Agent Content Using Agent Links

Agent Links – Supercharge Your Chat Agents

SnapEngage offers an incredibly powerful way to embed static or dynamic content for your chat agents directly into the conversation Hub. This content helps to maximize their effectiveness and efficiency. Examples of this embeddable content might include:

  • An internal reference web page or document
  • A pricing, special offers, or discounts list
  • A detailed
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Reserve Tier

*Currently, this feature is available on Enterprise plans only. Chat with us if you want to find out more!*

What the Reserve Tier can do for your business

The Reserve Tier augments the SnapEngage priority tier routing system. It enables more flexible and powerful bot strategies, particularly when using multiple chatbots. Without the Reserve Tier, it is more complicated and …

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What’s New for Guide Bot – December 2020

SnapEngage has released the latest version of Guide Bot and it’s been completely overhauled to help you drive value for your business. Guide Bot shortens time to interaction, time to revenue and time to resolution. 

Continue reading to learn more about the December 2020 release of Guide Bot.

New data capture capabilities

The previous version of Guide Bot made it …

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Featured Articles

Reserve Tier

*Currently, this feature is available on Enterprise plans only. Chat with us if you want to find out more!*

What the Reserve Tier can do for your business

The Reserve Tier augments the SnapEngage priority tier routing system. It enables more flexible and powerful bot strategies, particularly when using multiple chatbots. Without the Reserve Tier, it is more complicated and …

Read More

What’s New for Guide Bot – December 2020

SnapEngage has released the latest version of Guide Bot and it’s been completely overhauled to help you drive value for your business. Guide Bot shortens time to interaction, time to revenue and time to resolution. 

Continue reading to learn more about the December 2020 release of Guide Bot.

New data capture capabilities

The previous version of Guide Bot made it …

Read More