Currently, our Chat Bot API  is only available on our Enterprise and Professional plans. The Essentials plan does not include this feature. 

If you want to know the steps to follow to configure your bot with our API, go here. You will also find the technical documentation here.

If you are familiar with our Developer website, you may have seen we have different APIs, among them, the Logs API which allows you to download logs from your widgets on a given timeframe, or even connect them to a third-party software.

Here, you will get the information on how to test the API and make the calls to …

Introduction

Have a custom-built integration or third-party application you want chat data sent to? No Problem!

The SnapEngage API allows developers to easily interface SnapEngage with other applications, getting all the data you gather sent to the place you want to keep it. This transaction provides detailed information pertaining to the request and allows developers to recreate the request in …

Overview

The Get Url API allows you to create a short chat link. This link can then be easily shared on Twitter or other social media.

API Key

A valid key is required to use the Get Url API. Please contact us if you need to obtain an api key.

Create or Retrieve a Chat Url

Method: GET
URL: http://www.snapengage.com/chatUrl?key=00000000-0000-0000-0000-000000000000&w=00000000-0000-0000-0000-000000000000&t=twitter&id=12345&b=http%3A%2F%2Fwww.snapengage.com

Overview

The SnapEngage Provisioning REST API provides a method for 3rd parties to perform the following:

• Create a new user account
• Get existing user account details
• Update an existing user account
• Find out if a user account exists
• Delete an existing user account
• Create a Widget and add to existing user account

Note: All API requests require the use of …