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Chat bot API

Currently, our Beta Chat Bot API  is only available on our Professional and Enterprise plans. Essentials plans,  do not include this feature. You will need to migrate to our new plans in order to utilize this feature.

If you want to know the steps to follow to configure your bot with our API, go here. You will also find the …

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How to test the Logs API

If you are familiar with our Developer website, you may have seen we have different APIs, among them, the Logs API which allows you to download logs from your widgets on a given timeframe, or even connect them to a third-party software.

Here, you will get the information on how to test the API and make the calls to …

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Integration API (legacy XML)

Introduction

Have a custom-built integration or third-party application you want chat data sent to? No Problem!

The SnapEngage API allows developers to easily interface SnapEngage with other applications, getting all the data you gather sent to the place you want to keep it. This transaction provides detailed information pertaining to the request and allows developers to recreate the request in …

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Get Chat Url API

Overview


The Get Url API allows you to create a short chat link. This link can then be easily shared on Twitter or other social media.

API Key


A valid key is required to use the Get Url API. Please contact us if you need to obtain an api key.

Create or Retrieve a Chat Url


Method: GET
URL: http://www.snapengage.com/chatUrl?key=00000000-0000-0000-0000-000000000000&w=00000000-0000-0000-0000-000000000000&t=twitter&id=12345&b=http%3A%2F%2Fwww.snapengage.com
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Provisioning REST API

Overview


The SnapEngage Provisioning REST API provides a method for 3rd parties to perform the following:

  • Create a new user account
  • Get existing user account details
  • Update an existing user account
  • Find out if a user account exists
  • Delete an existing user account
  • Create a Widget and add to existing user account

Note: All API requests require the use of

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