Most of our customers would choose which widget they want to install where, and install them accordingly on those pages. However, if you are running more of a complex operation, where you may want to detect some specific settings to determine which widgets to load, we can help with that! In that case you may want to load one widget …READ FULL ARTICLE
Home > Technical Options
SnapEngage provides an option to use Google Custom Search engine as a knowledge base source.
SnapEngage uses ‘Custom Search JSON/Atom API’ provided by Google. Some prerequisites are required before using custom search with SnapEngage.
- Search engine ID. Search is done with Google Custom Search Engine. Therefore, you need to create one in the Control Panel.
- API key
Integrating SnapEngage with Microsoft Dynamics on premise will be fairly similar to integrating it with the online CRM, on SnapEngage’s side, however, you will need to do some more work on your server configuration. Please contact us directly at email@example.com for a step-by-step guide on how to do this.
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It’s really easy to add the SnapEngage code to your DoodleKit website. Here’s how:
1. Edit the Page Styles
Click on the “Page” button as shown above, to edit the Page styles. This will open up a pop-up window.
2. Click on the “Add Code” button
The “Add Code” button looks similar to a Settings Cog Wheel. Clicking in this …READ FULL ARTICLE
Your authentication token (or API token) is a special code that allows services outside of Highrise to connect to your account with your permission.
Your Highrise authentication token can be found as follows :
- Login to your Highrise account using your personal URL (http://your-account.highrisehw.com).
- Click on the “My info” link on the top right-hand. You’ll be presented with your
If you want to read about how to configure the “File Exchange” feature, you can do so by clicking here.
A few things to keep in mind when you use “File Exchange” are that:
- File Exchange is only available via the Chat Portal and not for agents set up with Google Talk accounts.
- The maximum file upload size is
This article will attempt to address issues involving not being able to use the spacebar in a chat window as seen below.
Have a custom-built integration or third-party application you want chat data sent to? No Problem!
The SnapEngage Integration API allows developers to easily interface SnapEngage with other applications, getting all the data you gather sent to the place you want to keep it. This transaction provides detailed information pertaining to the request and allows developers to recreate the request …READ FULL ARTICLE
Adobe Flash does not obey the layering set in the HTML code on the Microsoft Windows platform. To work-around this Flash issue, you just need to set the wmode parameter set to transparent. Add this code in your OBJECT tag:
<param name=”wmode” value=”transparent” />
and the following parameter to the EMBED tag:
Therefore the XML stream is not available in the PHP $_ system variable. You need to use this method instead to read the stream in a $xml variable: