Home > Troubleshooting Chat Window Spacebar Issues

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(Last Updated On: September 7, 2018)

This article will attempt to address issues involving not being able to use the spacebar in a chat window as seen below.

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If you are in a chat and notice that the spacebar is non responsive, it could be due to a Javascript conflict. We have had some reports from SnapEngage users who use the Galleriffic 2.0 library experiencing this issue. If you are a Galleriffic 2.0 user please check to ensure that .js files uploaded have the spacebar use commented out. Below is a code example:

 

Code Space Bar

 

If you have any other questions, please hop on chat with us and we will be more than happy to assist!

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Published August 16, 2016