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This article explains how to programmatically open the chat window.

Overview

There are a few ways to start a chat using our Javascript API’s after you have the SnapEngage code installed on your website. Your usage may depend on exactly what you’re hoping to do, but in most cases we recommend using the following.

SnapEngage.openProactiveChat();

You can …

About This Article

The purpose of this article is to provide a comprehensive overview of how to start a chat from a link on my page, without using the help button.

In addition to copying the SnapEngage code to the page, you can add an onclick attribute to any HTML tag to open the SnapEngage window when a click on …