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This article explains how to configure Auto Responder.
Here at SnapEngage, your success is always our goal. We want to make sure that you are using every tool at your disposal to achieve your goals and provide the best client experience for the visitors on your website.
A feature that you should consider using in all …
READ FULL ARTICLEThe purpose of this article is to provide a comprehensive overview of why are some chat requests sent as offline messages.
Sometimes it is possible that you have a setup that does not allow chat transcripts sent to your email address, but you sometimes still see them in your inbox. This can happen for the following reason:
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