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This article goes over how to programmatically set an auto close delay for proactive chat.

Awesome proactive chat engagement is something that we pride ourselves in here at SnapEngage.  However, when we implemented the proactive chat feature, we went off the assumption that if a visitor wasn’t called to action within a minute or two, they …

About This Article

The purpose of this article is to provide a comprehensive overview of useful commands to use with SnapEngage.

The following is a list of useful commands to use with SnapEngage. In the Conversation HUB, you have buttons available for those options.

 Use while chatting with your website visitors:

\email – The agent can enter the visitor’s …