About This Article

This article explains how to hide the button on a mobile.

If you are wanting to hide the mobile button, you will need to edit the code snippet you place on your website. Below are 2 options for doing this.

Use this snippet to hide the button on mobile AND disable proactive chat

<!-- begin SnapEngage code 

About This Article

This article explains how to hide the chat button on a page.

If you want to hide the SnapEngage chat button on certain pages of your site, you will need to add some code to your SnapEngage code snippet. Below is the code you need to use.

Don’t forget to replace the placeholder widget ID with your …

About This Article

The purpose of this article is to provide a comprehensive overview of how to remove Chat for visitors on mobile devices.

While a significant amount of website visitors now use mobile devices, you might not want to offer chat to visitors on your website using mobile devices. That is why you have the option to not …