About This Article

The purpose of this article is to provide a comprehensive overview of label reports.

What is the Labels Report?

The Labels Report is a powerful tool that allows you to do more with chat. Labels are a customized way to gather more information during a conversation. They allow you to set a category for each conversation in …

About This Article

This article is a video that explains Labels.

Here is a video for the admin dashboard feature Labels.

https://youtu.be/w4rR8ENzh_o…