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The purpose of this article is to provide a comprehensive overview of SMS to live chat feature.
*Agents cannot send files/pictures to the visitor at this time* SMS Live Chat allows your visitors to reach you by sending a text message from any mobile device. Those SMS messages will then appear in the Conversations Hub for your …
READ FULL ARTICLEThe purpose of this article is to provide a comprehensive overview of how to set up your Communication Channels. Under Settings > Channels you can set your Facebook Messenger, SMS text-to-chat, WhatsApp and Google Business Messaging.
Your SnapEngage account allows you to use various communication channels to connect with your clients. Besides live chat installed on your …
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