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The purpose of this article is to provide a comprehensive overview of how to Integrate with TeamSupport.
SnapEngage integrates with TeamSupport. Once the chat is finished, you can send the transcript to TeamSupport.
In order to configure this integration, head over to Settings -> Integrations, and choose TeamSupport.
On the server address …
READ FULL ARTICLEThis article goes over how to set custom mappings and the default mappings set for Salesforce.
If you are using the Design Studio with the SalesForce integration and are looking to map over data, please follow the steps listed below to ensure you get the correct info mapped to your Salesforce account.
When editing a theme …
READ FULL ARTICLEThe purpose of this article is to provide a comprehensive overview of how to create a mailing list from your chat history.
Creating a new list in your Mailing tool using email addresses from your chats with SnapEngage is simple! Here is a step by step guide to help you get that set up:
The purpose of this article is to provide a comprehensive overview of how to integrate SnapEngage with Help Scout.
SnapEngage will automatically notify you when your website visitors contact you. You can either receive offline requests and chat transcripts by email or directly in your prefered Help Desk, CRM or Bug Tracker.
If you would like to …
READ FULL ARTICLEThis article goes over suggestions on how to attract more customers.
Thousands of organizations use SnapEngage to attract more customers… 20% more on average! Here are some of the amazing ways they’ve done it.
When visitors are at your signup or checkout page, they usually still have questions on their …
READ FULL ARTICLEThe purpose of this article is to provide a comprehensive overview of how to integrate SnapEngage Live Chat with Zendesk.
SnapEngage will automatically notify you when your website visitors contact you. You can either receive offline requests and chat transcripts by email or directly in your preferred Help Desk, CRM or Bug Tracker.
If you would like …
READ FULL ARTICLEThe purpose of this article is to provide a comprehensive overview of how to integrate SnapEngage with Salesforce.
SnapEngage will automatically notify you when your website visitors contact you. You can either receive offline requests and chat transcripts by email or directly in your preferred Help Desk, CRM or Bug Tracker.
If you would like to receive …
READ FULL ARTICLEThe purpose of this article is to provide a comprehensive overview of how to integrate SnapEngage with the Integration API.
SnapEngage will automatically notify you when your website visitors contact you. You can either receive offline requests and chat transcripts by email or directly in your preferred Help Desk, CRM or Bug Tracker. You can see a …
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