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This article explains how to hide the button on a mobile.

If you are wanting to hide the mobile button, you will need to edit the code snippet you place on your website. Below are 2 options for doing this.

Use this snippet to hide the button on mobile AND disable proactive chat

<!-- begin SnapEngage code 

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The purpose of this article is to provide a comprehensive overview of SMS to live chat feature.

*Agents cannot send files/pictures to the visitor at this time* SMS Live Chat allows your visitors to reach you by sending a text message from any mobile device. Those SMS messages will then appear in the Conversations Hub for your …

About This Article

The purpose of this article is to provide a comprehensive overview of how to remove Chat for visitors on mobile devices.

While a significant amount of website visitors now use mobile devices, you might not want to offer chat to visitors on your website using mobile devices. That is why you have the option to not …