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Restricting agent login to Google SSO

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The purpose of this article is to provide a comprehensive overview of how to restrict agent login to Google SSO.

If you have an Enterprise account and want Google SSO to be the only method that your agents can use to login in to the SnapEngage chat platform, you will need to enable the “Exclusive Login” checkbox …

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SSO via SAML and Okta with SnapEngage

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The purpose of this article is to provide a comprehensive overview of how to SSO via SAML and Okta with SnapEngage.

With the SingleSignOn (SSO) feature, it is now possible to login to SnapEngage using a SAML (Security Assertion Markup Language) identity provider, rather than logging into SnapEngage with a username/password from our sign-in page. The SAML/SSO 
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Security Settings

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The purpose of this article is to provide a comprehensive overview of the Security Settings tab.

Security Settings

Only your account owner can change your security settings.

*The new security settings are available on enterprise accounts.

Password Rules

Password complexity

Change the password requirements to increase the difficulty of password cracking

Every time you increase the requirements

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