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This article explains how to set up and use the auto translate feature.
Currently, the Auto-Translate feature is only available on our Professional and Enterprise plans. Essentials plans do not include this feature. You will need to migrate to a higher plan in order to utilise this feature.
Auto-Translate allows visitors and agents to converse with …
READ FULL ARTICLEThis article explains how set the chat box in another language.
Our new customization tool, the long awaited Design Studio about which you can read here, has arrived. It is a powerful tool that will allow you to be as artistic as you may and make your chat box and pre-chat / offline forms best suit …
READ FULL ARTICLE***If your account was created in 2017, or if you have the Design Studio instead of the Style tab, then check these instructions instead***
In order to set up SnapEngage in a different language other than the one defined in the Admin Dashboard, you will need to use the code found under the ‘Advanced‘ section of the …
READ FULL ARTICLEThis article explains what languages SnapEngage is available in.
The SnapEngage widget is available in the 30 following languages:
Arabic, Azerbaijini, Canadian French, Chinese (simplified and traditional), Czech, Danish, Dutch, English, Estonia, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmal and Nynorsk), Polish, Portuguese, Romanian,