Home > How to disable the lightbox background effect on the pre-chat form?


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Our pre-chat form will have a light grey background to move the visitors focus to the SnapEngage window.

To disable this effect on your website just add the following call to your code:


This line should replace where it says “// Place your SnapEngage JS API code below” in the Advanced section of the ‘Get the code’ tab in your Admin Dashboard



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Published June 11, 2012