Home > How to disable the lightbox background effect on the pre-chat form?

Categories: Customization

Our pre-chat form will have a light grey background to move the visitors focus to the SnapEngage window.

To disable this effect on your website just add the following call to your code:

SnapABug.disableLightbox();

This line should replace where it says “// Place your SnapEngage JS API code below” in the Advanced section of the ‘Get the code’ tab in your Admin Dashboard

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