Home > How to have a chat continue across website sub-domains ?


(Last Updated On: March 30, 2016)

To continue a chat session across subdomains, just go to the Style tab of your Admin Dashboard and select ‘Enable chat session to continue across sub-domains of your site’.


Be sure to enter your domain without the www. like: domain.com.

Update: We have added the ability to enter multiple domains in this field. This means that you can enter domain.com, anotherdomain.com in this field if you are using this widget on multiple domains, and those domains both need the chat session to continue across their own subdomains. In this example, the chat session will continue from domain.com to blog.domain.com, and from anotherdomain.com to blog.anotherdomain.com.


Published January 12, 2012