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Home > How to Integrate SnapEngage with Talkdesk

Categories: Integrations & Plugins

(Last Updated On: )

About This Article

The purpose of this article is to provide a comprehensive overview of how to Integrate SnapEngage with Talkdesk.

SnapEngage now integrates with Talkdesk call center software to provide you with a complete customer support tool! Please use the following guide to link your SnapEngage account to Talkdesk, and learn more about the integration here.

Setup Instructions

Step 1:

Log into your Talkdesk account and go to Settings > Integrations > SnapEngage

Step 2:

Copy the secret Webhook Key shown inside your Talkdesk account:

inside_talkdesk_1

Step 3:

Next, log into your SnapEngage Admin Dashboard and go to Settings > Integrations

Step 4:

Select the “Open API” Integration and paste the special post URL (see more details here) inside the post event URL field, adding your secret key to the end:

Snap_postevent_1