Home > How to Integrate SnapEngage with Talkdesk
Categories: Integrations & Plugins
(Last Updated On: August 3, 2021)
About This Article
The purpose of this article is to provide a comprehensive overview of how to Integrate SnapEngage with Talkdesk.
SnapEngage now integrates with Talkdesk call center software to provide you with a complete customer support tool! Please use the following guide to link your SnapEngage account to Talkdesk, and learn more about the integration here.
Log into your Talkdesk account and go to Settings > Integrations > SnapEngage
Copy the secret Webhook Key shown inside your Talkdesk account:
Next, log into your SnapEngage Admin Dashboard and go to Settings > Integrations
Select the “Open API” Integration and paste the special post URL (see more details here) inside the post event URL field, adding your secret key to the end:
Don’t forget to save your changes! Please view this guide for full installation instructions.
Published May 27, 2015