Home > Operating System and Browser Support for Snapengage
Categories: Chat Agent Docs
(Last Updated On: April 27, 2021)
SnapEngage is running on web browsers and is therefore independent of your visitor’s operating system. Our test systems cover a wide range of hardware and different operating systems, including Microsoft Windows XP with modern browsers, Windows 7, Windows 8, Windows 10, Microsoft Windows Vista, Mac OS X, Linux Ubuntu 9 and more. On handheld platforms, we are using SnapEngage on iPhone and on Android.
SnapEngage is compatible with all modern, common browsers. Our validation process tests SnapEngage with the following browsers: Microsoft Edge (last two versions of the Chromium based Edge), Mozilla Firefox (last two versions), Apple Safari (last two versions) and Google Chrome (last two versions).
Note: Microsoft Internet Explorer 11 and Edge Legacy browsers will no longer be supported for Hub and Admin Dashboard users after August 17, 2021. While we will not block usage after this date, users may experience sub-optimal functionality and in the future Hub and Admin Dashboard may become completely incompatible with these legacy browsers. We strongly recommend upgrading to a modern browser prior to this date. Please reach out to our Support team with any concerns or questions!
This timeline aligns with Microsoft’s own date for ending support for IE 11 on remaining Microsoft apps (and Microsoft ended support for Edge Legacy on March 9, 2021).
Published November 9, 2012
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