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Everything you need to know to get up and running quickly
Setting up and using your chat client.
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Frequently asked questions about SnapEngage
Integrate SnapEngage with your preferred 3rd party applications
Change the look'n'feel, make it your own!
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Engaging your visitors automatically.
Questions about billing and payment options.
We love developers
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We strive to make the installation process as easy as possible, but if you need assistance at any point, please do not hesitate to chat with us.
Always backup your …
Our Live Chat is highly configurable, and we know there are a lot of settings back there!
This document should be viewed as a kind of index. Here, you can find links to guides that will take you through each tab of the Configurator one at a time.…
If you’re having trouble with your new Live Chat installation, please review the Frequently Asked Questions below to address any strange bugs or glitches you might be seeing.…
Whether you’re new to SnapEngage, or new to Live Chat in general, we want to make sure that you get the most out of our solution. In this document you will find some of our collective wisdom on how to use your Live Chat most effectively.
(And we do have a lot of experience in this area, if we do …
To login to the Web Client, go to https://www.snapengage.com/client and sign in with your Web Client Agent ID and password.
Note: The Web Client is available in English, German, Spanish, French and Portuguese. You can select the language you wish to have the Web Client in, then you can login with your agent ID and …