Article Categories


Getting Started

Everything you need to know to get up and running quickly

Chat Agent Docs

Setting up and using your chat client.

Featured Article

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FAQ

Frequently asked questions about SnapEngage

Integrations & Plugins

Integrate SnapEngage with your preferred 3rd party applications

Customization

Change the look'n'feel, make it your own!


Tips & Tricks

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Proactive Chat

Engaging your visitors automatically.

Billing

Questions about billing and payment options.


Javascript API

We love developers

REST API

View all posts filed under REST API


Featured Articles


We strive to make the installation process as easy as possible, but if you need assistance at any point, please do not hesitate to chat with us.

If you haven’t signed up yet, simply enter your information here to start your 15 day free trial.…

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Our Live Chat is highly configurable, and we know there are a lot of settings back there!

This document should be viewed as a kind of index. Here, you can find links to guides that will take you through each tab of the Configurator one at a time.…

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If you’re having trouble with your new Live Chat installation, please review the Frequently Asked Questions below to address any strange bugs or glitches you might be seeing.…

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Whether you’re new to SnapEngage, or new to Live Chat in general, we want to make sure that you get the most out of our solution. In this document you will find some of our collective wisdom on how to use your Live Chat most effectively.

(And we do have a lot of experience in this area, if we do …

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STARTING YOUR WEB CLIENT

To login to the Web Client, go to https://www.snapengage.com/client and sign in with your Web Client Agent ID and password.

webclient3

Note: The Web Client is available in English, German, Spanish, French and Portuguese. You can select the language you wish to have the Web Client in, then you can login with your agent ID and …

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