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Everything you need to know to get up and running quickly
Setting up and using your chat client.
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Frequently asked questions about SnapEngage
Integrate SnapEngage with your preferred 3rd party applications
Change the look'n'feel, make it your own!
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Engaging your visitors automatically.
Questions about billing and payment options.
We love developers
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Our Live Chat is highly configurable, and we know there are a lot of settings back there!
This document should be viewed as a kind of index. Here, you can find links to guides that will take you through each tab of the Configurator one at a time.…
If you’re having trouble with your new Live Chat installation, please review the Frequently Asked Questions below to address any strange bugs or glitches you might be seeing.…
Whether you’re new to SnapEngage, or new to Live Chat in general, we want to make sure that you get the most out of our solution. In this document you will find some of our collective wisdom on how to use your Live Chat most effectively.
(And we do have a lot of experience in this area, if we do …
Agents can use the Chat Portal to chat with their website visitors.
To login to the Chat Portal, agents can do so here: www.snapengage.com/signin They can then sign in with their Chat Portal email address and password.
Note: The Chat Portal is available in English, German, Spanish, French and Portuguese. You can select the language you …