We offer a 15-day free trial with all SnapEngage features enabled aside from multi-widgets and customization.
You can also sign up for any plan risk-free. If you are not satisfied with SnapEngage for any reason, you may cancel your subscription plan within 30 days of signing up and we will give you a full refund.…
Yes. When you subscribe to a lower premium plan, your account is immediately set to the new plan. As shown on the payment page, the remaining time of the previous plan is pro-rated accordingly.…
When you subscribe to a new SnapEngage plan, your account is upgraded right away, enabling the additional features and quotas. Your new subscription payments will start only once the pro-rated remaining time from your previous plan will be expired. The payment page shows you exactly when your new payment will start.…
Just tell us in a message while you are logged in your SnapEngage account using the the Help button in the top right menu. In order to serve our customers better, we would really appreciate it if you could let us know as well why you are canceling your subscription and what we could do to serve you better.…
Please contact us and specify the best way to reach you.
We will get in touch with you to present how we process non-credit card orders for our larger customers.…
You can print receipts of your SnapEngage payments in your account Billing History. Sign-in your SnapEngage account, in the Account menu, select the Billing History menu item. Click on the link in the Invoice Number column to open the receipt. Contact us if you have any issue accessing your receipts.
You can cancel your subscription plan within 30 days of signing up for any reason. We will process a full refund to your credit card. We would really appreciate it if you could let us know how we have failed to meet your expectations.…
We accept all major credit cards: Visa, MasterCard, Discover, and American Express.
Please contact us to use PayPal instead of a credit card.
For purchases of $1,000 or more we would be happy to send an invoice. All invoices can be paid by wire transfer. Customers in the United States can also pay invoices by check or online through the …
You subscribe to SnapEngage with either a monthly or yearly billing cycle. Your payments are processed on the first day of your billing cycle.…
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support@snapengage.com
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Alternate: +1 (303) 647 9222
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