Home > Safari 11 sound issues
(Last Updated On: September 27, 2017)
If you recently updated to Safari 11 you may have noticed that you no longer get sounds in the chat portal. This is because of a new default Safari feature that disables auto-playing sounds. To fix this issue, follow these steps.
- Click on Safari > Preferences in the Safari toolbar
- Click on Websites
- Click on Auto Play
- Change the setting in the bottom right corner for “When visiting other websites:” to “Allow All Auto Play”
*You do not need to add snapengage.com to a list. Just follow steps 1-4 and you will be all set.
Published September 27, 2017