Home > Proactive Chat
Categories: Featured Article
(Last Updated On: August 2, 2021)
This article explains Proactive chat.
Proactive chat is a really powerful tool to improve chat engagement. Visitors are much more likely to respond to a message sent on behalf of an agent, than to start a chat manually. As Proactive Chat is such a large feature, we have separated the documentation in to several sections.
Published November 9, 2018