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The purpose of this article is to provide a comprehensive overview of how SnapEngage is ADA accessible.

SnapEngage ADA Accessibility

This document describes how we’ve built SnapEngage to be accessible, and steps you can take to ensure your use of SnapEngage supports accessibility. 

Whether you are providing sales assistance, customer service or technical support, you want that …

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This article goes over how to load a different widget based off variables.

Most of our customers would choose which widget they want to install where, and install them accordingly on those pages. However, if you are running more of a complex operation, where you may want to detect some specific settings to determine which widgets to …

Add a checkbox onto the pre-chat/offline forms for GDPR compliance

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This article goes over how to set up a GDPR privacy box for usage.

**For proactive chats or manual chats with no pre-chat form, see this article**

Do you need your visitors to check a box before starting a chat? (this may be a requirement for …

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This article explains how to configure the widget selector which allows you to let the visitor choose which team they want to speak to, provided that you separate your teams by widget.

As part of the Design Studio, the widget selector allows you to let the visitor choose which team they want to speak to, provided that …

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This article explains how to add a background image in Design Studio.

The Design Studio is the best place to create custom buttons, chat boxes and offline forms. Here’s a step by step guide on how to add a background image to your chat box.

Head over to your Admin Dashboard and click on Settings > Design …

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This article explains how to add an inline button. Inline buttons can be used to be placed anywhere on the page unlike a floating button which is limited to the edges of a page.

This guide is for Design Studio users.

Here is a way to add a custom inline button to your website which will update …

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This article explains how set the chat box in another language.

Our new customization tool, the long awaited Design Studio about which you can read here, has arrived. It is a powerful tool that will allow you to be as artistic as you may and make your chat box and pre-chat / offline forms best suit …

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This article explains how to use the design studio. The Design Studio is a powerful tool that will allow you to create your own chatbox, pre-chat form, and offline form, in addition to the online and offline buttons with separate settings.

Design Studio!

The Design Studio is a powerful tool that will allow you to create your …